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Our Policies
Place your order
Please
click here to email us your Billing and
Shipping Information (Name, Address, Telephone number) with Quantities
and Product Name
. Please choose:
+ sending payment through Paypal: Please let us know your email
address with Paypal, we will email you an Invoice from Paypal.
+ sending payment by Cashier's Checks,
Personal Checks,
Money Orders or International Money Orders:
We will email you an
Order Confirmation
to verify your order
was accepted with instructions for payment.
+ sending payment by credit card (Visa,
Master Card, Discover and American Express): We will email you an
Order Confirmation
to verify your order
was accepted with instructions for payment.
Payment Choices
We offer 3 ways to place your order.
1) We accept Cashier's Checks, Personal
Checks, Money Orders (for USA Residents) or International Money Orders
(not USA Residents). Please send with
Signature Required or
Return Receipt,
and made payable to:
In Home Decorating Services
4814 Mangum
Houston, TX 77092
Please note: Personal Checks are held until
they're clear (up to 7 days). For
faster service, please pay by Cashier's Checks, Money Orders Or Visa/
Master Card thru Paypal or
direct credit card orders.
2) We accept payment by Visa, Master Card,
Discover Card and electronic payment through Paypal with the email address:
inhomedecorating@hotmail.com..
To sign up or learn more, click here:
https://www.paypal.com/us/mrb/pal=ACN3NTL22EC5L or
3) We take direct credit card orders: Visa, Master Card, Discover and American
Express. Please call us at 713-683-1072, fax it to us
at 713-681-1809 or email
us
with your Order Confirmation number and Credit Card information. If you get our
voice mail just leave your name, your phone number and a time we may call back.
Credit Card Information:
+
Name & Address on Card:
+ Card Number:
+ Exp Date (mm/yy):
+ Card Verification # (The Visa or Master Card
verification number is a 3-digit number printed on the back of your card. It
appears after and to the right of your card number. The American Express
verification number is a 4-digit number printed on the front of your card. It
appears after and to the right of your card number.)
Sale Tax and Shipping Costs
Sale Tax 8.25% for Texas Residents and Shipping costs are added to your invoice total at the
time of purchase.
Shipping Policy
-
Your orders are shipped via United Parcel Service, FedEx or
UPS. Shipping address should be your physical address (FedEx and UPS does not deliver P.O.
boxes). Please
check freight carefully if any damage exist and notify carrier at once. This
is your responsibility.
-
Ready to Use items
will be
shipped within 3 business days from receipt of payment. Large quantities will be
shipped within 7 to 10 business days from receipt of payment.
-
Online Custom Made order items
are made at the time of order and will be
shipped within 7 to 14 business days from receipt of payment.
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Cut yardage fabric
(in stock)
will be shipped within
2 business
days after
clearing the payment, unless there is a back order.
-
Cut yardage fabric
(not in stock)
will be shipped within
7 to 14 business
days from
receipt of payment, unless there is a back order.
Custom Made orders
Please email us for orders or any questions you may have.
However, we can not answer the questions about the design of your project since
we are limited to your online order without knowledge of your intentions and not
your designer, please design by
yourself or seek the advice of the local designer.
Once your Custom orders has started the production process, it cannot be
cancelled, and allow up to 4 to 5 weeks for your order to be
filled.
Return Policies
-
Ready Made items can be returned for a 75%
credit for merchandise only. Shipping costs for the return of goods are the responsibility of the
buyer. Returns are accepted only with written approval,
please let me know within 3 days of receipt of your shipment. We cannot provide
refunds for merchandise we have not received, please ship returns via UPS of
Federal Express or via The U.S. Postal Service with
Signature Required or
Return Receipt.
-
Online order cannot be returned or credited,
please make sure your order is placed correctly the
first time.
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Cut yardage fabrics: Please
click here to
order Free Swatch or Sample before
ordering (if needed)
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Please check our company's stamps on
the fabric at 4 corners (right end left) at the beginning and the end at
the piece,
-
Returns are accepted only
with written approval. Fabric cannot be returned after
fabric is cut or don't have our company's stamps.
Item must be returned within 15
days of receipt of item.
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Original shipping charge will not be refunded.
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Shipping costs for the return of goods are the responsibility of the
buyer. We cannot provide refunds for merchandise we have not received,
please ship returns via UPS of Federal Express or via The U.S. Postal
Service with Signature Required or Return Receipt
-
A 20% restocking fee
will be charged
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